**During August we will not be dispatching orders on a Friday. Orders placed after 3pm on Thursdays will be dispatched on the following Monday. We will be back to normal in September**
We aim to process an dispatch orders as soon as we can. To ensure same-day dispatch please place your orders before the times stated below:
- Monday: 1pm
- Tuesday: 1pm
- Wednesday: 11am
- Thursday: 1pm
- Friday: 11am
- We do not process any orders on Saturday, Sunday or Bank Holidays
Some items may come direct from the manufacturers in which case we cannot guarantee same day dispatch.
- Standard UK delivery (Royal Mail 2nd Class or equivalent) - £3 or FREE with orders over £40
- Express Delivery (Royal Mail 1st Class or equivalent 1-2 days) - £6.50
NB: This is a next working day service. So Friday orders will not arrive until Monday, and orders placed over the weekend will not be collected until Monday, so will arrive on Tuesday.
Heavy /Bulky Item - £6.50 If your order includes heavy or bulky items you may need to pay our Heavy/Bulky rate. This includes a courier Express service.
Eco Packaging Option
We are currently trialling an 'Eco Packaging' option. If you select this option your delivery will be packed with card and paper only - no plastic. This option costs 25p due to the increase in packaging costs. (We'll hopefully make this cheaper if we get good take up!)
- For bulk or heavy orders we may need to charge additional delivery costs.
- Express Delivery is not always available for certain addresses in Scottish Highlands.
- Express Delivery is usually a Next Day service - but it depends on the delivery address
- The Express delivery option does not deliver on a Saturday, Sunday or Bank Holidays. So your order will be delivered on the next working day. Please place orders before the timings above to ensure a next day service.
**We have currently stopped all international deliveries due to Covid-19. We hope to reinstate these again soon.**
- Standard Service (Royal Mail or Hermes): £15 (Up to 6 working days)
- Express Courier Service (DHL or alternative): £30 ( 2-4 working days)
- *If a product is over 2kg or bulky we may need to increase this charges
Rest of the World:
United States: Express Delivery 2-3 Days (DHL) - £35
Canada: Express Delivery 3-4 Days (DHL) - £40
Japan: Express Delivery Up to 5 Days (DHL) - £40
Malaysia: Express Delivery up to 5 Days (DHL) - £40
Hong Kong: Express Delivery up to 5 Days (DHL) - £40
- If there are any destinations you'd like us to ship to, please contact us
- *If a product is over 2kg or bulky we may need to increase this charge.
- Next day deliveries need to be placed before 1pm, otherwise they will be send the following working day.
- Will will aim to ship orders placed before 1pm Monday-Friday the same day.
- During busy periods order can take up to 2 days to be dispatched.
- We do not dispatch on weekends or UK bank holidays.
- Orders placed after 1pm will be dispatched the next working day - including Next Day Delivery orders.
- We usually use Royal Mail, DHL, UPS or Hermes, depending on the size and location of the order. We reserve the right to change the courier depending on the item and location.
- Tracking information is not always available.
Direct from supplier deliveries:
Some of our products are shipped directly from the supplier - usually due to their size. If this is the case you may receive your order in split packages. Even if your order arrives straight from a supplier, your sale is with Little Nutkins, so please contact us with any queries. We hope you won't experience any loss in service when an item is sent direct from the supplier - but if you do please contact us immediately.